CHOICE’s hotline services are delivered over confidential, bilingual (Spanish/English) telephone lines staffed by trained, professional counselors. All hotline services are free and accessible to the deaf and hearing impaired.
Hotline Hours
Monday – Thursday 8:30 am -7:30 pm, Friday 8:30 am – 5:00 pm, Saturday 9:00 am – 1:00 pm (Summer Hours – June 1 to Sept 4: Monday – Thursday 8:30 am – 6:00 pm, Friday 8:30 am – 5:00 pm, Saturday – Closed)
CHOICE Hotline – 215-985-3300
Serving Philadelphia, Bucks, Chester, Delaware and Montgomery Counties
Outside Philadelphia: 800-848-3367
Spanish: 215-985-3350
TTY: 215-985-3309
The CHOICE Hotline helps thousands of callers each year make informed personal decisions about their sexual and reproductive health care needs. CHOICE Counselors provide education, counseling, and referrals to people who are often in crisis when they call and require immediate, accurate, and unbiased health care information. In addition to providing education and information, Hotline Counselors solicit consumer feedback and work with health care providers to improve client services.
Call the CHOICE Hotline for answers to your questions about:
Birth Control, Emergency Contraception, Pregnancy, Prenatal Care, Abortion, HIV/AIDS, Sexually Transmitted Diseases (STDs).
CHOICE Teen Line – 1-800-84-Teens
Serving Philadelphia, Bucks, Chester, Delaware and Montgomery Counties
Spanish: 215-985-3350
TTY: 215-985-3309
The CHOICE teen line provides sexual health counseling and education to young callers. Hotline counselors can offer callers confidential, judgement-free and medically accurate information, education, and support on issues ranging from pregnancy prevention, how to prevent the spread of STIs and STDs including HIV, and how to access basic sexual and reproductive health care and services. Counselors also provide reliable referrals to health care and social service providers that CHOICE has identified as “teen friendly” and experienced in serving young people.
PA State HIV/AIDS Factline – 1-800-662-6080
Serving the entire State of Pennsylvania
Spanish: 215-985-3350
TTY: 215-985-3309
The State HIV/AIDS Factline provides confidential counseling, education, and referrals regarding HIV/AIDS including testing, transmission, medical care for people throughout the state of Pennsylvania.
Maternal, Child, and Family Health Line – 215-985-3301
Serving Philadelphia, Bucks, Chester, Delaware and Montgomery Counties
Spanish: 215-985-3350
TTY: 215-985-3309
The Maternal, Child, and Family Health Line provides comprehensive information, counseling, education, referrals, and advocacy regarding pregnancy, prenatal care, and children’s primary medical care including immunizations as well as helping familes obtain free/low-cost health insurance for their children.
The Blueprint for a Safer Philadelphia Hotline – 1-888-570-BLUE
Serving Philadelphia
1-888-570-2523
Spanish: 215-985-3350
TTY: 215-985-3309
The Blueprint for a Safer Philadelphia is a 10-year community-based violence prevention program designed to eliminate youth homicides in Philadelphia. The Blueprint Hotline serves as a clearinghouse to link parents and teens to educational and family support services, connect individuals to volunteer opportunities, and engage community organizations to work with one another to combat youth violence in the city.